Lost and Found

Lost and Found

For KuroNekoCon 2024, we will be working together with the Spokane Convention Center to safely store lost items.

Found something?

Found items can be brought to the KNC Info Booth, located and clearly marked inside of the Exhibit Hall. If you have any trouble finding it, a member of staff or a volunteer can point you in the right direction.

If you find an item:

  • KuroNekoCon requires you to bring the item(s) to the Info Booth so that it can be kept safe until the owner can pick it up.
  • You will be asked to fill out a found item form and give us as much detail as possible when delivering item(s) to the Lost and Found.

Lost something?

If you are attempting to reclaim a lost item:

  • An item description sheet will need to be filled out with your contact information so that your item can be returned to you when found or in case of any disputes over the item(s).
  • If the lost item is a cell phone, the owner will have to identify the phone’s background and the phone number so that the phone can be called or if locked, unlock the phone.
  • If the phone’s battery is dead, staff will offer to charge it so that it may then be identified.
  • Friends of the item(s) owner will not be permitted to claim the item.
  • To reclaim an item after an event, the owner must contact KuroNekoCon at info@KuroNekoCon.com with a description of the item. The item will be returned to its owner as quickly as possible.

At the end of each day, all found items unclaimed from the Info Booth are turned over to the Spokane Convention Center. Inquiries regarding lost items can be made by calling the office at 509-279-7428, even after the event has concluded.

Dispute or Disagreement?

If you believe that your item was claimed by someone else:

  • Contact KuroNekoCon Staff immediately so that we can solve the dispute quickly.
  • Do not confront the other party. Come to staff with the problem.
  • You will be asked to provide evidence that the item in question is your property, and it will be reviewed. If it is found that the item is yours it will be returned to as soon as possible.

In the event that an attendee knowingly claims or takes an item that does not belong to them from the Lost and Found or anywhere within the convention it will be considered stealing and that attendee will be removed from the convention for breaking KuroNekoCon’s Attendee Code of Conduct.

In the event that staff is unable to handle an issue of theft, the proper authorities will be contacted.

Questions?

If you’ve read all of the above and something is still unclear, please reach out to us on social media, or contact us at info@kuronekocon.com